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The Effra Clinic - Testimonials

Testimonials

At Effra Clinic, we believe in the power of feedback to fuel our growth and development. Your experiences matter, and we are committed to listening and responding to every piece of feedback we receive. We review and act upon all comments, ensuring that your feedback improves our services. 

 

We are pleased to share that from 2015 to 2024, an overwhelming 95% of patients who provided feedback said that they would be likely or extremely likely to recommend the Effra Clinic to friends and family in need of similar care. 

"My experience was very good and the assessment was very thorough. Both clinicians were very friendly. I felt that dr Maltezos was very good at explaining my diagnosis to me."

January 2024

"Very positive."

January 2024

"My experience with the Effra Clinic was mostly very positive."

December 2023

“Pleasant. Clinical/procedural.”

November 2023

"Safe, professional and helpful.”

October 2023

“I found the entire process very professional, and all of the people involved with my assessment were very nice and made me feel at ease.”

June 2023

“I am very grateful to have found the Effra Clinic. My initial interaction within the team was with Maria, and she was very friendly and helpful. My assessment was conducted by Dr Maltezos and was managed with professionalism and kindness, which helped me enormously as I found it quite daunting. Dr Maltezos very gently walked me through his findings and ways to approach the next steps and move forward. It is without doubt that the experience and expertise of the Effra Clinic is what ensures a comprehensive assessment, and I would recommend them without hesitation.”

June 2023

"The two professionals I met with were both great. Very friendly. I thought Dr Whitwell really took the time to fully understand me and I felt I got a very thorough and accurate diagnosis.”

June 2023

“Very good. Dr Maltezos was really helpful and seemed to have understood all the information provided about my situation.”

May 2023

"Very good.”

May 2023

“Everyone from the PA to all the Clinicians were very empathetic and professional. They team carried out in-depth assessments, and made us feel more at ease especially when we had a few unusual requests which didn’t phase them at all. I was very impressed with the service.”

March 2023

"I had a brilliant consultation with Dr Pearce. I felt truly listened to and understood. I have found communication with the clinic via Maria very smooth and efficient too.”

May 2023

"I was very happy with my assessment and found Dr Stefanos Maltezos to be very approachable, engaging and attentive. He explained things clearly and listened carefully and discussed the best course of action moving forward.”

February 2023

"Very good. The clinician was thorough, took his time and was very supportive.”

February 2023

“My experience was great i was greeted by nice team and correspondance with Maria as first point of contact was great. She responds to emails promptly. Dr Maltezos and Alexandra Nolan were professional and made me feel at ease through whole process. I felt comfortable with the assessments and questions asked and the setting of the assessment at Wimpole street is a lovely location. I would recommend the effra clinic to any one who wants an ASD assessment in the future.”

January 2023

"Very positive. Good communications and interviews went well and I was made to feel comfortable and listened to.”

December 2022

"Efficient, friendly.”

December 2022

“My experience was good. I took a cancellation appointment. All the information provided was clear and my emails were answered quickly The assessment process was clearly explained by Dr Maltezos. I found the process uncomfortable, but Dr Maltezos was patient and understanding. The breaks were important. I have just read the report, which i consider to be thorough and accurate. It also arrived very quickly. Dr Maltezos and Maria have been very helpful in arranging a follow-up appointment at short notice.”

October 2022

"Excellent service I cannot think of anything that needs to be improved…It brilliant. Thank you, not sure where we would be without your help.”

June 2017

"Nothing at all - it is of a high standard, my husband and I are were very impressed with the communication, efficiency and detailed reports.”

June 2017

“It was the best service I have ever received - pre, during and post treatment - Dr Maltezos and Maria were and are fantastic.”

June 2017

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