The
Effra Clinic

"My experience was very good and the assessment was very thorough. Both clinicians were very friendly. I felt that dr Maltezos was very good at explaining my diagnosis to me."

"Very good. All clinicians had a professional demeanour and inspired confidence. I felt reassured that several of them had important roles in mainstream NHS mental health (adult autism assessment, seen by Dr Whitwell, March 2024)"

"Dr Robertson was incredibly understanding and patient with going through the assessment, even allocating time for a short break. Though I was initially very nervous going in, I felt a lot more at ease with time and came out of the assessment feeling very reassured. (adult ADHD assessment, seen by Dene Robertson in March 2024)"

"Very good, I was kept up to date on the waiting list and received prompt updates and the final report. (adult ADHD assessment, seen by Stefanos Maltezos), May 2024)"

"My experience with the Effra Clinic was mostly very positive."

"Dr Whitwell was understanding and easy to talk to. She clearly cared about getting the diagnosis right and went beyond the requirements of an ADHD-specific assessment, discussing ASD and the implications of this. She did not hesitate to organise a (free) second session because she felt it necessary. Diagnostic report delivered promptly. For all this I felt the fee Effra charged for its services was very reasonable (adult ADHD assessment, seen by Susannah Whitwell, May 2024)"

"My experience at the Effra Clinic was positive. I thought Dr Whitwell was thorough. My interactions with Maria were prompt. My written assessment arrived in good time. (adult ADHD assessment, seen by Susannah Whitwell, April 2024)"

"Very good. All clinicians had a professional demeanour and inspired confidence. I felt reassured that several of them had important roles in mainstream NHS mental health (adult autism assessment by Dr Whitwell, March 2024)"

"Safe, professional and helpful.”

“I found the entire process very professional, and all of the people involved with my assessment were very nice and made me feel at ease.”

“I am very grateful to have found the Effra Clinic. My initial interaction within the team was with Maria, and she was very friendly and helpful. My assessment was conducted by Dr Maltezos and was managed with professionalism and kindness, which helped me enormously as I found it quite daunting. Dr Maltezos very gently walked me through his findings and ways to approach the next steps and move forward. It is without doubt that the experience and expertise of the Effra Clinic is what ensures a comprehensive assessment, and I would recommend them without hesitation.”

"The two professionals I met with were both great. Very friendly. I thought Dr Whitwell really took the time to fully understand me and I felt I got a very thorough and accurate diagnosis.”

“Very good. Dr Maltezos was really helpful and seemed to have understood all the information provided about my situation.”

"Pleasant. Clinical/procedural."

“Everyone from the PA to all the Clinicians were very empathetic and professional. They team carried out in-depth assessments, and made us feel more at ease especially when we had a few unusual requests which didn’t phase them at all. I was very impressed with the service.”

"I had a brilliant consultation with Dr Pearce. I felt truly listened to and understood. I have found communication with the clinic via Maria very smooth and efficient too.”

"I was very happy with my assessment and found Dr Stefanos Maltezos to be very approachable, engaging and attentive. He explained things clearly and listened carefully and discussed the best course of action moving forward.”

"Very good. The clinician was thorough, took his time and was very supportive.”

“My experience was great i was greeted by nice team and correspondance with Maria as first point of contact was great. She responds to emails promptly. Dr Maltezos and Alexandra Nolan were professional and made me feel at ease through whole process. I felt comfortable with the assessments and questions asked and the setting of the assessment at Wimpole street is a lovely location. I would recommend the effra clinic to any one who wants an ASD assessment in the future.”

"Very positive. Good communications and interviews went well and I was made to feel comfortable and listened to.”

"Very good. Everything was explained very clearly (Child ADHD and autism assessment, seen by Dr Paliokosta and Dr Landy, June 2024)”

“My experience was good. I took a cancellation appointment. All the information provided was clear and my emails were answered quickly The assessment process was clearly explained by Dr Maltezos. I found the process uncomfortable, but Dr Maltezos was patient and understanding. The breaks were important. I have just read the report, which i consider to be thorough and accurate. It also arrived very quickly. Dr Maltezos and Maria have been very helpful in arranging a follow-up appointment at short notice.”

"Excellent service I cannot think of anything that needs to be improved…It brilliant. Thank you, not sure where we would be without your help.”

"Nothing at all - it is of a high standard, my husband and I are were very impressed with the communication, efficiency and detailed reports.”

“It was the best service I have ever received - pre, during and post treatment - Dr Maltezos and Maria were and are fantastic.”