The
Effra Clinic

"Amazing. I appreciated the thorough approach and how safe and comfortable Dr Stefanos made me feel throughout the whole process. " (patient seen by Dr Stefanos Maltezos in April, 2025)

"I was very pleased with my experience at the Effra Clinic. The triage stage, completion of forms on the Internet, communication with staff and my assessment with the clinician were all excellent. The full process was very well organised and streamlined. I had full confidence in the clinician’s expertise and my assessment was produced and written in clear language. All staff were extremely professional and were fast to respond to any queries I had. I would definitely recommend the Effra Clinic to anyone seeking a psychiatric review." (patient seen by Dr Susannah Whitwell in August, 2025)

"I was very happy with Maria Napolitano who informed me thoroughly during before, during and after of the process. She was very kind and fast while replying. Dr. Maltezos did very detailed assessment and listened my medical history and he explained to me the outcome." (patient seen by Dr Stefanos Maltezos in March, 2025)

"Excellent - really impressed by everybody I met, the care that was taken, the timely delivery of the reports, which were comprehensive and helpful. This all made a potentially difficult process much easier than anticipated. Thank you. " (patient seen by Dr Gabriella Landy and Eleni Paliokosta in March, 2025)

"Thorough and understanding session." (patient seen by Dr Adam Montgomery in August, 2025)

"Brilliant, very accommodating in organising the dates for the assessment. Everyone involved was so professional and made me feel at ease and like they cared about my treatment and diagnosis, not just going through the motions. Easy to contact and get hold of, and prompt replies when needed. Would recommend. " (patient seen by Dr Susannah Whitwell in August, 2025)

"Everyone was kind and approachable despite it being quite an intense experience for me in general " (patient seen by Dr Susannah Whitwell in February, 2025)

"It was a positive experience. The diagnostic testing process which involved online surveys followed by 2 x 90 min online consultations was manageable with a full time job. Dr Pearce created a good rapport during the consultation and I felt the process was collaborative." (patient seen by Dr Hywel Pearce in February, 2025)

"Positive. Attentive. Helpful. " (patient seen by Dr Whitwell in February, 2025)

"Very positive. Our interactions with all clinicians was good but particularly with Dr Paliokosta who we felt had made huge efforts in a short time to really understand our child and who was extremely kind and thorough in her explanations of everything." (patient seen by Dr Paliokosta in January, 2025)

"Lovely office space, welcoming clinician, all felt positive. The assessment was thorough and everything was well explained to me. Felt a bit strange not having a reception desk." (patient seen by Dr Susannah Whitwell in February, 2025)

"Excellent - really impressed by everybody I met, the care that was taken, the timely delivery of the reports, which were comprehensive and helpful. This all made a potentially difficult process much easier than anticipated. Thank you." (patient seen by Dr Gabriella Landy and Eleni Paliokosta in March, 2025)

"Excellent. Dr Pearce was absolutely superb - really thorough, helpful, and professional throughout. Maria was also extremely efficient and helpful, so all my contacts with the clinic were brilliant" (patient seen by Dr Hywel Pearce in May, 2025)

"Positive. The clinician was professional and friendly and explained things clearly. Having a face to face appointment in Bristol was really good." (patient seen by Dr Susannah Whitwell in March, 2025)

“Everyone from the PA to all the Clinicians were very empathetic and professional. They team carried out in-depth assessments, and made us feel more at ease especially when we had a few unusual requests which didn’t phase them at all. I was very impressed with the service.”

"I had a brilliant consultation with Dr Pearce. I felt truly listened to and understood. I have found communication with the clinic via Maria very smooth and efficient too.”

"Excellent. Very caring and patient which is important when dealing with potential ADHD patients." (patient seen by Dr Dene Robertson in May, 2025)

"Very good. The Dr was extremely professional and knowledgeable, he put me at ease in as such that I felt comfortable talking about topics I’d not spoken to many about before " (patient seen by Dr Hywel Pearce in March, 2025)

“My experience was great i was greeted by nice team and correspondance with Maria as first point of contact was great. She responds to emails promptly. Dr Maltezos and Alexandra Nolan were professional and made me feel at ease through whole process. I felt comfortable with the assessments and questions asked and the setting of the assessment at Wimpole street is a lovely location. I would recommend the effra clinic to any one who wants an ASD assessment in the future.”

"Excellent - very good appointment co-ordination and Dr Paliokosta has been extremely supportive, compassionate and approachable throughout." (patient seen by Dr Eleni Paliokosta in January, 2025)

"I was very pleased with my experience at the Effra Clinic. The triage stage, completion of forms on the Internet, communication with staff and my assessment with the clinician were all excellent. The full process was very well organised and streamlined. I had full confidence in the clinician’s expertise and my assessment was produced and written in clear language. All staff were extremely professional and were fast to respond to any queries I had. I would definitely recommend the Effra Clinic to anyone seeking a psychiatric review." (patient seen by Dr Susannah Whitwell in August, 2025)

"Our experience was very good, Dr Landy demonstrated professionalism, patience and was very tentative and accommodating with our questions. We never felt rushed for time in meetings. The final assessment report was very informative and comprehensive. " (patient seen by Dr Gabriella Landy in August, 2025)

"Excellent service I cannot think of anything that needs to be improved…It brilliant. Thank you, not sure where we would be without your help.”

"Amazing! Super friendly and easy to talk to they were helpful and thorough. During the reassessment process it was so helpful and satisfied my concerns." (patient seen by Dr Hywel Pearce in September, 2025)

"Thorough, patient and sympathetic" (patient seen by Dr Adam Montgomery in September, 2025)